We are based in the heart of the UAE, serving families across the region. Our online store is designed to make shopping for your little ones convenient, with fast and reliable delivery across the UAE and beyond.

At this time, we primarily offer shipping within the UAE, but we are working on expanding our reach to other countries. Please stay tuned for updates regarding international shipping.

Each product page displays real-time stock availability. If an item is out of stock, you can sign up for an email notification, and we will alert you as soon as it becomes available again.

We accept a wide range of secure payment methods, including:

• Credit and Debit Cards (Visa, MasterCard, etc.)

• PayPal

• Cash on Delivery (for UAE customers only)

• Other secure online payment options

We aim to process orders quickly, so if you need to make any changes or cancellations, please contact our customer support team as soon as possible. Once the order is dispatched, we are unable to modify or cancel it. However, we offer a hassle-free return policy for most items.

Once your order is shipped, we will send you an email with tracking details. You can track your order using the provided tracking number through our courier’s website.

We want you to love your purchase, but if you're not completely satisfied, we accept returns within 14 days of receiving your order. The items must be in their original condition with tags attached. Please visit our Returns & Exchanges page for full instructions on how to return your items.

Absolutely! At KidsArena, we prioritize the safety and quality of every product we offer. All our items meet international safety standards, and we carefully select products that are child-friendly and durable.