At KidsArena.ae, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
We collect information to provide you with the best experience on our website and to process your orders. The types of information we collect include:
Personal Identification Information: This includes your name, email address, phone number, shipping and billing addresses, payment information, and any other details you provide when creating an account or making a purchase.
Non-Personal Identification Information: We collect data about your browser, IP address, device type, and the pages you visit on our site. This information helps us improve our website and understand user behavior.
Payment Information: We do not store payment details such as credit card numbers directly. Payment processing is handled by secure third-party payment gateways (e.g., PayPal, Stripe).
We use your personal information for various purposes, including:
Order Processing: To process and fulfill your orders, including shipping and delivering products.
Customer Support: To provide customer service and respond to your inquiries.
Account Management: To manage your account, preferences, and subscriptions (if applicable).
Marketing and Promotions: To send you promotional emails, newsletters, or offers (only if you have opted in).
Improvement of Services: To improve our website, products, and services based on your feedback and usage patterns.
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
Encryption: We use SSL (Secure Socket Layer) encryption technology to ensure that sensitive data, such as payment information, is securely transmitted.
Secure Servers: All personal data is stored on secure servers, and access is restricted to authorized personnel only.
Data Minimization: We only collect and retain the minimum amount of personal information required to fulfill our services.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, processing payments, and delivering orders. These parties are contractually obligated to keep your information confidential.
We may also disclose your information if required by law or to protect the rights, property, and safety of KidsArena or our customers.
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us track your preferences and improve website functionality.
Necessary Cookies: These are essential for the operation of the website (e.g., remembering your shopping cart).
Performance Cookies: These help us analyze how visitors use our website (e.g., Google Analytics).
Functional Cookies: These allow us to remember your preferences and settings.
Advertising Cookies: These are used to display relevant ads based on your browsing behavior.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect some features of the website.
As a user, you have the following rights regarding your personal information:
Access: You have the right to access the personal information we hold about you.
Correction: If any of your personal information is incorrect, you have the right to request corrections.
Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format.
Our website may contain links to third-party websites. These external sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or practices of these external sites.
We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected data from a child, please contact us immediately.
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
If you are located outside of the UAE, please be aware that your personal data may be transferred to and stored on servers located within the UAE or other countries. By using our services, you consent to this transfer of your data.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy regularly to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Email: info@kidsarena.ae
Phone: +971-42352333
Address: Baghdad Street – Al Qusais, Dubai, UAE
